Case study
FHLBANK PITTSBURGH

Growing Leaders through mentoring

With a vision of supporting emerging leaders and driving organizational diversity, a large regional bank trusted Compass to reimagine its mentoring program.

Client

FHLBank Pittsburgh is part of the government Federal Home Loan Bank System which provides funding to member financial institutions to support housing and economic development in a three-state region.

Challenge

Engagement of both mentors and mentees was paramount to the program being supported by leadership. 7Understanding the previous mentoring program created a pathway for improvement. A methodical pair-matching system, robust training program, and scheduled support were requested to ensure participant commitment.

Process

Together, Compass and the FHLBank developed program goals and a vigorous mentor and mentee application. Compass worked side-by-side with the HR team to choose well-suited program participants. Using a customized, methodical pair-matching system developed by Compass, emerging leaders were paired with established leaders.

A strong mentoring program is essential to FHLBank’s efforts to build a strong leadership talent pipeline. Compass’s consultation, resources, and training really took our program to the next level.

Carolyn McKinney

Former Chief Human Resources Officer

Scope of Work

Developed a training presentation with a captivating awards-style match unveiling and meet-and-greet lunch.

Provided thought-provoking resources to help ensure the nine-month program went smoothly for both parties.

Completed regular check-ins, providing participants with third-party support.

Led lunch-and-learn sessions on topics that participants highlighted on their program applications.

Shared ideas and discussed progress in best-practice sessions with mentor and mentee peers.

Hosted a celebratory happy hour event to celebrate the cohort at the end of the program.

Results

The FHLBank Mentoring Program allowed for professional relationships to flourish that would not have developed otherwise. Participant surveys conducted highlighted the dedication to the program. Mentors cited feeling professionally rewarded and connected to program peers, while mentees noted growth and appreciation for the mentors’ willingness to support, coach, and guide. The program has been repeated and was recognized as a winner of a 2020 Pittsburgh Human Resources Association’s Engaging Pittsburgh: Innovative People Practices Award.